Our cancellation policy is straightforward and easy to follow. Here are the key points you should
know:
How to Cancel:
If you need to cancel a service, please contact our billing department or your assigned account
manager. Your cancellation request must be approved by the relevant department to be officially
accepted.
Timing for Cancellations:
For your cancellation request to be valid, it must be made within 24 hours of purchasing the service
and before we begin work on the project.
Third-Party Services:
Please note that our cancellation policy does not cover services provided by third parties. This
includes, but is not limited to, hosting, web development, content creation, and similar services.